An arbitrator acts like a “private judge” for parties who want a neutral third party to make a decision about their rights and obligations. Arbitration is a more formal, structured process than mediation. The parties each present their side of the dispute to the arbitrator, who makes a decision.

An arbitrator may be appointed in a number of different ways, including:

  • the parties may agree on the person they want to act as arbitrator;
  • the parties may agree on a person or organization to appoint an arbitrator.

The parties pay the arbitrator. In some arbitrations, there may be a panel of three arbitrators, but it is less expensive for the parties to pay only one arbitrator.

An arbitrator must:

  • be neutral and impartial;
  • ensure the hearing is fair to all parties;
  • ensure that the rules governing the arbitration are followed;
  • make a finding about the issue(s) in dispute, and
  • issue a written decision or award.

At Pacific Centre for Dispute Resolution, our arbitrators write clear and concise decisions that all parties can understand.

An arbitration will be more informal than a court process, but it will almost always involve:

  • oral evidence from each party about the issue(s) in dispute;
  • submissions from each party about the issue(s) in dispute; and
  • a binding decision made by the arbitrator.

At Pacific Centre for Dispute Resolution, our arbitrators have years of experience arbitrating a wide range of disputes. All of our arbitrators have experience arbitrating:

  • single issue disputes;
  • multi-issue disputes;
  • multi-party disputes;
  • disputes where no parties are represented by lawyers;
  • disputes where only one of the parties is represented by a lawyer; and
  • disputes where all parties are represented by lawyers.

If you wish to find out more about having one of our dispute resolution professionals act as an arbitrator for a dispute, please contact us. If the dispute proceeds to arbitration, all correspondence between you and the arbitrator will be provided to the other party to the dispute, to ensure fairness.